WPPI WATCHING
Monday, March 22nd, 2010
What happens in Vegas doesn’t stay in Vegas. Not when the Pounds team hits town. Our Marketing and Sales Manager Raquel Bowles tells all!
POUNDS: How many years has the Pounds team been attending WPPI?
RAQUEL: This is Pounds’ fifth year attending WPPI.
POUNDS: What made this year great?
RAQUEL: This year was great because we had the chance to spend time with existing customers but to also meet some new,exciting and interesting photographers.
POUNDS: What were the highlights?
RAQUEL: Watching photographers learn from our speakers. We want to educate photographers to grow their businesses so we pick speakers who can do that. We actually had photographers that were working in other labs’ booths come over to learn from us! Everyone loved wavy metal. We had so many photographers talking about it.
POUNDS: When you go to trade shows like this what do you learn that helps you do a better job for your clients?
RAQUEL: The feedback is phenomenal. It is our chance to spend time with existing customers to learn what they like or don’t like. We also get the opportunity to learn from new photographers what products they are looking for.
POUNDS: What sort of customer input and response did you get?
RAQUEL: The speakers were a big hit. We also found that our customers are very excited about how the lab is growing. Our existing clients are happy because, as we grow, we are able to offer more products. New clients are not only excited about our products, but our ability to streamline their work flow and present marketing solutions to build their business. We always hear about our great customer service and that is extremely gratifying because customer service—giving our clients more––is the heart of what we do.
See pictures on our Facebook page.



